I want to contact a housing team
Housing teams contact details
Team: Allocations
Phone number: 01395 517469
Email: HousingAllocations@eastdevon.gov.uk for general enquiries and devonhomechoice@eastdevon.gov.uk for Devon Home Choice enquiries
Responsibilities: Devon Home Choice (council house) register and applications, Garages and mutual exchanges
Team: Communities
Phone number: 01395 517453
Email: tenantsandcommunities@eastdevon.gov.uk
Responsibilities: Help with starting resident associations and getting involved in improving housing services, Engaging with your ideas to make your housing community better, Organising events and community hubs
Team: Compliance
Phone number: 01395 517458
Email: compliance@eastdevon.gov.uk
Responsibilities: Asbestos safety, Electrical safety, Fire safety, Gas and Heating Compliance, Building Safety, Passenger Lift, Stairlift and Track Hoist Servicing and Maintenance, Legionella, Air source heat pumps, Solid fuel, Solar PV, Solar Thermal, Radon, Sewage Treatment Plant servicing
Team: Estate management
Phone number: 01395 571755
Email: EstateManagement@eastdevon.gov.uk
Responsibilities: Council housing tenant liaison, Dealing with anti-social behaviour, graffiti, fly-tipping, and untidy communal areas and gardens, Helping to resolve neighbour disputes, Enforcing tenancy conditions, Dealing with abandoned properties and properties in poor condition, Tackling general welfare issues
Team: Home safeguard
Phone number: 0330 678 2381
Email: homesafeguard@eastdevon.gov.uk
Responsibilities: Emergency alarm monitoring service, Installing and maintaining personal alarm equipment, Out of hours customer enquiry service, ensuring access to urgent information including emergency repairs
Team: Permissions
Phone number: 01395 517458
Email: Permission@eastdevon.gov.uk
Responsibilities: Permission requests
Team: Planned works
Phone number: 01395 517458
Email: Plannedworks@eastdevon.gov.uk for general enquiries and adaptations@eastdevon.gov.uk for adaptations enquiries
Responsibilities: Scheduled upgrades and maintenance, Cyclical maintenance, Adaptations for tenants with disabilities or mobility issues
Team: Rentals
Phone number: 01395 517444
Email: HousingRental@eastdevon.gov.uk
Responsibilities: Payments for council homes and garages, Rent arrears, Service charges and other tenancy-related charges
Team: Repairs and maintenance
Phone number: 01395 517458
Email: repairs@eastdevon.gov.uk or contact form at Request a repair to your home (council house) - Self
Responsibilities: Day-to-day and emergency repairs, Damp and mould issues
Team: Sheltered housing
Phone number: Click here
Email: ShelteredHousing@eastdevon.gov.uk
Responsibilities: Help with managing a sheltered housing tenancy, Enquiries about Mobile Support Officers
Non-housing teams you can contact about relevant issues
Team: Benefits
Phone number: 01395 571770
Email: Benefits@eastdevon.gov.uk
Responsibilities: Housing benefit, Council tax reduction
Team: Council pest control service
Phone number: 01395 517457
Email: environmentalhealth@eastdevon.gov.uk
Responsibilities: Pest control enquiries
Team: Housing Benefit overpayments
Phone number: 01395 571770
Email: debt@eastdevon.gov.uk
Responsibilities: Debt enquiries
Team: Recycling and waste
Phone number: 01395 571515
Email: csc@eastdevon.gov.uk
Responsibilities: Recycling and waste enquiries, Garden waste
Team: Right to buy
Phone number: NA
Email: RightToBuy@eastdevon.gov.uk
Responsibilities: Enquiries about purchasing a council property
Team: Trees
Phone number: NA
Email: Visit this page to find out who to contact, depending on the specific tree issue - Concerned about an East Devon tree? - East Devon
Responsibilities: Trees enquiries