Report a missed collection

Please be careful to select the correct option.

Recycling is in your recycling box, recycling sack and food caddy.

Refuse is in your black wheelie bin.

Before you report a missed collection please wait until 5pm because the collection crew may still be out working.

Also check:

We will try to return within 48 hours to collect any missed containers.

Find out about our Privacy Notice and how we will use information about you

Start the journey

Start

More info about the journey

Address details.

When this content has been updated

Last updated 29 May 2026