Lift safety

Use the lift the right way 

• Don’t go over the weight limit. 

• Let people come out before you go in. 

Keep doors clear  

• Don’t stand in the way of the doors. 

• Never try to hold the doors open or push them. 

• Wait until the doors are fully open before going in or out. 

Report problems  

• If the lift is noisy, slow, or stops suddenly, let us know. 

What to do in an emergency 

• Press the emergency button or use the phone inside the lift. 

• Stay calm and wait for help. 

• Never use the lift if there’s a fire. 

Look after children and pets  

• Don’t let children or pets play in or near the lift.  

Respect shared spaces  

• No smoking, drawing on walls, or dropping rubbish in the lift. 

What we do to keep lifts safe 

• We check and fix lifts regularly. 

• We’re here 24/7 if the lift breaks down. 

• We follow safety rules and laws. 

• We fix problems quickly when you report them. 

• We put clear signs and instructions in the lift to help in emergencies.