Looking after your garden and reporting issues

You need to?keep your garden tidy. This means: 

  • Cutting the grass and trimming plants regularly. 
  • Keeping the garden free from rubbish. 
  • Trimming hedges at least once a year and keeping them?under two metres tall. 
  • Making sure any ditches or streams are?clear and flowing. 

Don’t remove trees or boundary hedges?without asking us first. 

Don’t plant trees, hedges, or big shrubs?that could become dangerous, annoy your neighbours, or damage property. 

If you’re not sure what’s okay to plant or remove,?please ask us for advice. 

Garden problems and questions 

  • If you have a problem with how your?grass or hedges were cut, or you want to?join the Individual Garden Maintenance Scheme, you can?fill out the form?below to let us know. 
  • You can also use the form to?say thank you?if you think the team did a great job! 

How to use the form: 

  • Click the?Start?button to go to our?Contact Us?form. 
  • Under?General Enquiry, choose the option that best matches your question or problem. 

Start the journey

Start

More info about the journey

  • Your?name
  • Your address
  • Your?phone number
  • Team number?(if you have one)

When this content has been updated

Last updated 29 May 2026