I want to request a repair
Click the ‘Start’ button below to tell us about a fault or problem in your home.
Use this online form to ask for:
- A new repair
- An update on a repair you’ve already told the repairs team about
We only fix certain items. These are listed in your tenancy agreement – see Repairs information for more details.
You can also read our Privacy Notice and see how we use your information.
Start the journey
More info about the journey
- Your name
- Your address
- A daytime telephone number
- Your email address
- As many details as possible about the repair
- Case or work reference numbers (follow-up requests only)
- Photo/s of the repair (if possible)
We will aim to respond to your request within 5 working days.