GuideCorporate emergency response plan

Show all parts of this guide

3. Roles and responsibilities

General

All services are required to plan for the quick and effective deployment of their staff and resources in an emergency. This must include arrangements for a co-ordinated response with other services that are linked to the emergency centre. Although not every service will be required in any single situation, all services must be able to provide, on request, an officer to attend the emergency centre for this purpose. Similarly, it may be necessary to deploy officers to work at county emergency centre and other district council, or multi-agency co-ordination points: police bronze (operational)/silver (tactical)/gold (strategic) to provide specialist advice.

Depending on the gravity of the situation the officer receiving the emergency call may decide to call together an emergency management team along with strategic leads, service leads and key post holders. If not already actioned, the officer may also instruct that the emergency centre be activated to help co-ordinate the council’s overall response and act as a focal point for partner organisations involved.

Requests for service-level response should be directed through service leads. Out of hours call-out numbers are listed in the emergency contact directory 

During an emergency each service is responsible for maintaining written records of events, actions and decisions undertaken by its staff.  These records may be required at a later debriefing session or inquiry

Elected members will be kept informed and involved.