Benefits E-Notifications

Go paperless. Get your benefit letters online

Electronic notifications - also known as paperless notifications - is a way to receive your benefit letters online.

Sign in or register for the Council’s online services and once it has been activated, you will be able to select the electronic notification option where you can log in and view your letter.

Advantages of E-Notifications:

  • quick, safe and secure
  • free to sign-up
  • you can view your letter as soon as it’s available – we will email you to let you know when it’s been issued
  • it reduces the amount of paper that’s used, making it better for the environment
  • you still have the option to download and print the letter if you want to

If you are a landlord, once you have set up your account ,you will be able to see letters and details of your monthly payment schedule. 

To receive your Council Tax bills and manage your account online, sign up to Council Tax E-Billing

 

Start the journey

More info about the journey

To sign up you will need your benefits reference number which can be found on your benefits letter. It has 9 digits starting with 50. 

 

When this content has been updated

Last updated 29 May 2026