GuideCouncil Tax help, support and advice

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1. Help and support for Council Tax payers

Citizens Advice East Devon

Citizens Advice East Devon provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities.

Contact them on 01395 265070 or 0300 330 0650 for mobiles.

Homemaker Southwest

In March 2011 Homemaker Southwest merged with Money Advice Plymouth.  They both give free confidential, expert and impartial debt and benefits advice in order prevent homelessness and promote independence.

To book an appointment to see an advisor at Homemaker Southwest's Honiton or Exmouth offices.

Money Advice Plymouth

Money Advice Plymouth aims to help people tackle their debt problems by empowering them to address the issues they face.

With free expert, confidential and impartial advice, the service is available across Plymouth, South Hams, Teignbridge and East Devon. Their home visiting service ensures that everyone can access the help they need.

National Debtline

National Debtline is a free, independent and confidential debt advice service run by the charity Money Advice Trust. Their debt advice experts care about improving your situation and will help you to take control of your debts.

Call 0808 808 4000 or go online to web chat with an advisor.

Turn2us

Turn2us is a free service that helps people in financial need to access welfare benefits, charitable grants and other financial help.

  • Call 0808 802 2000
  • Email info@turn2us.org.uk
  • Write toTurn2us, Unit 9, Cefn Coed Parc, Nantgarw, Cardiff CF15 7QQ

StepChange (previously CCCS)

StepChange are experts in helping people to manage and repay their debts. They offer free tailored advice and practical solutions to help manage debt and make a fresh start.

Payplan

PayPlan provides free debt management plans, Individual Voluntary Arrangements and free debt advice.

PayPlan believes that you can, and should, live a happy life whilst repaying your debt. They have developed a wide range of practical, long-term solutions that can not only help to manage your debt, but also enable you to live your life.

  • Call 0800 280 2816
  • Write to PayPlan, Kempton House, Dysart Road, PO Box 9562, Grantham, Lincolnshire, NG31 7LE
  • Email by going online

Money and Pensions Service (MaPS)

The Money and Pensions Service (MaPS) combines Money Advice Service, the Pensions Advisory Service and Pension Wise. It provides free and impartial debt advice, money guidance and pension guidance to members of the public. MaPS is an executive non-departmental public body, sponsored by the Department for Work and Pensions.

  • Money guidance: 0800 138 777
  • Pension guidance : 0800 011 3797